Reduce MTTR by 42%, achieve 98% SLA compliance, and automate 80% of routine tickets. Transform your IT service management with intelligent automation that learns and adapts.
BotBridgeOps is an open, agentic AI orchestration layer. It seamlessly connects with all your existing ITSM and collaboration platformsβwithout forcing you to replace, migrate, or get locked into proprietary solutions.
Innovate freely. Scale confidently. Stay in control with BotBridgeOps.
Teams waste hours on repetitive ticket categorization and routing
ServiceNow, Jira, Teams, Slack - data scattered across platforms
Critical incidents slip through the cracks, missing SLA targets
95% accurate incident categorization and intelligent routing
Single pane of glass for all your ITSM tools and workflows
Proactive alerts and automated responses keep you ahead
Comprehensive ITSM automation powered by AI and machine learning
Automatically classify and prioritize incidents with 95% accuracy using advanced machine learning
Seamlessly connect ServiceNow, Jira, Teams, Slack, and 20+ other enterprise tools
Create custom automation rules that adapt and learn from your team's responses
Track performance metrics, SLA compliance, and cost savings with live dashboards
Manage incidents directly from Teams or Slack with natural language commands
SOC 2 ready with encryption, audit logs, and role-based access control
From integration to automation in weeks, not months
Integrate ServiceNow, Jira, monitoring systems, and communication platforms with OAuth 2.0 secure connections
Set up intelligent workflows, escalation policies, and routing rules using our no-code builder
Deploy AI-powered bot to Teams or Slack for natural language incident management and collaboration
Watch as routine incidents are automatically categorized, routed, and resolved - saving your team hours daily
Real results from enterprise customers
Incidents resolved faster with intelligent automation and routing
Never miss critical deadlines with proactive monitoring and alerts
Routine incidents handled automatically, freeing your team for strategic work
Per team member - redirect effort to high-value initiatives
Seamless integration with 20+ enterprise platforms
Automatically escalate critical incidents, notify stakeholders, and coordinate response teams with real-time collaboration
Route security alerts to the right teams and trigger automated containment workflows to minimize breach impact
Automate change approvals, validate deployment windows, and track implementation status across environments
Handle common requests like password resets and access provisioning automatically with zero-touch automation
"BotBridge Ops reduced our incident response time by 45%. The AI categorization is remarkably accurate."
"We automated 75% of our routine incidents in the first month. Game-changing for our team."
"The ChatOps integration transformed how our team collaborates during major incidents."
Start free for 30 days, no credit card required
Perfect for small teams
For growing teams
For large organizations
Founded by experienced IT service management professionals with 16+ years in the industry, BotBridge Ops was born from firsthand frustration with inefficient incident management processes.
We've spent years in the trenches, managing critical incidents at 3 AM, watching SLAs slip away, and drowning in manual ticket routing. We built BotBridge Ops to solve these exact problems with cutting-edge AI and intelligent automation.
Enterprise-grade security
Data privacy guaranteed
Enterprise reliability
Most customers are up and running within 2-4 weeks. Our team handles the integration setup and provides comprehensive training.
Yes. We use enterprise-grade encryption, maintain SOC 2 compliance, and never store sensitive customer data. All integrations use secure OAuth 2.0.
We support 20+ integrations including ServiceNow, Jira, Microsoft Teams, Slack, PagerDuty, and all major monitoring platforms.
Absolutely. Our no-code workflow builder lets you create custom rules, escalations, and automations tailored to your processes.
Professional and Enterprise plans include priority support with dedicated success managers. All plans include comprehensive documentation and training resources.
Yes! We offer a 30-day free trial with full access to all features. No credit card required to start.
Join 50+ enterprise teams automating incident management with AI. Start your 30-day free trial today.